Thesis & Publications
Research
Multilingual NLP, multi-label text classification, and transformer-based models for real-world e-commerce complaints.
2024 – 2026
Multilingual Complaint Detection
Final Year Thesis · In Progress
A multi-label framework detecting complaint categories from Bangla, English, and Banglish e-commerce reviews.
2024
14,280 Review Corpus
Manually Annotated Dataset
Multilingual review corpus annotated by three annotators with majority voting and expert validation.
2026
Journal Publication
Manuscript in Preparation
A manuscript based on the thesis findings is being prepared for peer-reviewed journal submission.